We are now using Servant Keeper for our online giving. You will need to setup and account with Servant Keeper before you can start giving online. If you have an account with Faithlife, you will need to reset your password to login. Please review the payment method that is already in your account and make necessary updates.

To contribute to the work of the church online, click on the link below and follow the directions. If you have questions, please call the church office for more information. 

 

 

Q: Can I Still Drop Off My Contribution At The Church Building?

A: Yes, you can still drop off your checks at the church building. The church office is now open on a regular schedule but to ensure that you can be accommodated, please call the church building at (804) 458-3563. 

 

Q: Can I Send My Contribution Via Mail?

A: Yes. You can mail your check to PO Box 1301 Hopewell, VA 23860.

 

Q: What Credit Cards Are Accepted?

A: All major credit cards are accepted with Servant Keeper Giving, including Visa, Mastercard, American Express, and Discover.

 

Q: How Secure is Servant Keeper?

A: Servant Keeper is compliant to the Payment Card Industry Data Security Standard (PCI DSS) which set of security standards designed to ensure that all organizations that accept, process, store or transmit credit card information maintain a secure environment. All organizations receiving funds, must complete a questionnaire on how to keep donors’ information safe. To read more on how to Servant Keeper is keeping your information safe and secure, please follow this link to the Donor FAQ.

 

Q: If I make a mistake, Can the Church Issue Refunds?

A: Yes, our church Finance Team members have the ability to issue refunds on gifts once they have settled. Please allow up to 7 days for refunded amounts to be reflected in the giver’s account. Please call the church office for more information.

 

Q: What Are Processing Fees?

A: A processing fee is an amount it costs to process or facilitate a gift. The majority of a processing fee is the amount charged by the credit card company that issued the card.  Each gift is subject to the processing fee schedule of your plan in effect at the time the gift is made. Faithlife Giving allows givers to pay the processing fees in addition to their gift amount ensuring your church receives the full gift amount.

 

Q: What is Text to Give?

A: We are still working on updating our text to give option with Servant Keeper. Thank you for your patience.

 

Q: Where Can I get more information about Online Giving?

A: You can read more about Servant Keeper Giving by visiting their Frequently Asked Questions page.

 

 

 

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